Cookie Policy
Last updated: July 9, 2025
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
2. How We Use Cookies
London Heritage Tours uses cookies to:
- Ensure our website functions properly
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our website performance
- Provide personalized content and advertisements
3. Types of Cookies We Use
3.1 Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Session cookies: Temporary cookies that expire when you close your browser
- Security cookies: Help protect against cross-site request forgery attacks
- Preference cookies: Remember your cookie preferences
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics: Tracks website usage and performance
- Performance cookies: Measure website speed and functionality
- Error tracking: Help us identify and fix technical issues
3.3 Marketing Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests.
- Social media cookies: Enable social media sharing functionality
- Advertising cookies: Track advertising effectiveness
- Remarketing cookies: Show relevant ads on other websites
4. Third-Party Cookies
We may use third-party services that set cookies on your device. These include:
- Google Analytics: Web analytics service
- Social Media Platforms: Facebook, Instagram, YouTube
- Payment Processors: For secure payment processing
5. Managing Your Cookie Preferences
5.1 Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your cookie preferences
5.2 Browser Settings
You can control and manage cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy > Cookies
6. Cookie Retention
Different cookies have different retention periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period (usually 1-12 months)
- Analytics cookies: Typically retained for 2 years
7. Your Rights
You have the right to:
- Know what cookies we use and why
- Accept or reject cookies
- Withdraw your consent at any time
- Delete cookies from your device
- Request information about cookies we use
8. Impact of Disabling Cookies
Disabling cookies may affect your experience on our website:
- Some features may not work properly
- You may need to re-enter information
- Personalized content may not be available
- Website performance may be affected
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.
10. Contact Information
If you have any questions about our use of cookies, please contact us:
11. Useful Resources
For more information about cookies, visit: